Sales Operations Specialist

Role Overview

The Sales Operations Specialist will provide operational support for inside sales over the assigned geographic region, including order entry, supplier registration, invoicing, etc. Work closely with SDR team members to ensure fast order throughput and best first contact customer experience in the assigned Sales territory.

What You Will Do

Create and process quote requests, interact with customers and the sales team, create quotes in CPQ system, opportunity and tasks creation and maintaining in SFDC, request inventory availability, process vendor purchase quote and order requests, review and prepare incoming POs, submit pre-checked contracts, create and process Requests for Finance, actively update opportunities and tasks in SFDC, identify data integrity issues, act as liaison between teams.

Why It Might Be a Fit

Strong attention to detail and accuracy, knowledge of quote-to-cash and order management processes, excellent communication and stakeholder management skills, ability to manage multiple priorities in a fast-paced environment, customer-focused mindset with strong problem-solving capabilities.

Requirements

• Bachelor’s degree preferred, College Diploma in Administration or related administrative experience
• Fluency in Italian and English, additional language skills are an advantage
• 2+ years of experience in Sales Operations, Customer Support, Order Management, Commercial Operations, or a related field
• Experience with Salesforce, CPQ, SAP, or similar systems is a strong asset
• Interest in client support and/or sales