Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for managing accounts through proactive outbound telephone contact and email to maintain and grow sales for specific accounts as well as provide technical support to customers.

What You Will Do

Lead generation and prospecting, managing business matters via CRM, handling inbound sales lead calls, and providing product demos to qualified customers.

Why It Might Be a Fit

Ideal candidate would have product knowledge in both synthetic and modular belts, ability to analyze YoY trends through Pareto analysis, and strong mathematical and technical aptitude.

Requirements

• Bachelor’s degree or 1-2 years of related business to business customer service experience
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume for quotes and order entry
• Ability to learn technical products and understand their applications
• Ability to apply concepts of basic algebra and geometry
• Ability to analyze YoY trends through Pareto analysis
• Knowledge and experience with MS Office software to include Word, Excel, PowerPoint, and Access
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Excellent verbal and written communication skills, comfortable utilizing pro-active phone skills
• Strong mathematical and technical aptitude
• Self-managed, team player, who can work independently
• Experience in a manufacturing environment desirable
• Understanding part numbers, policies, and products
• Compliance in price policies, discount structures, and fees
• Ability to travel when needed to customers, sales meeting, and training, expected not to exceed 20%
• Must be able to work in the US