NZ CRM Manager

Role Overview

Reporting to the Head of Marketing, the CRM Manager will analyse data to design the strategy and to manage personalized relationships with customers and prospects.

What You Will Do

Develop insight into database and segments to deliver relevant segmentation, offers and communications, and manage Opex and Capex budgets effectively.

Why It Might Be a Fit

The ideal candidate will have a strong work ethic, excellent written and verbal communication skills, and the ability to manage and prioritize competing demands with a customer-focused approach.

Requirements

• University degree in Business & Administration, Marketing, Communications
• Minimum of 6 years’ experience in executing CRM strategy
• Strong knowledge of CRM and marketing best practices, processes, and tools within customer-centric organizations
• Proven experience working with data and analytics to inform decision-making and campaign optimization
• Industry experience in Telecommunications, Energy, or Insurance is a strong plus

Benefits

• Constant constructive feedback and training opportunities
• Recognition of dedication and achievements
• Equal Opportunity and promotion of inclusion and diversity