Director, Recurring Services Growth

Role Overview

The Director will work closely with the CEO and Head of Sales to own the performance of three recurring-revenue products, focusing on customer experience, data, and pricing.

What You Will Do

The role will involve owning the customer experience and delivery, data, and pricing and packaging, as well as leading change across the organization.

Why It Might Be a Fit

The ideal candidate will have a background in strategy consulting or private equity value creation, strong commercial acumen, and hands-on data skills, with the ability to navigate a complex organization and lead through influence.

Requirements

• background in strategy consulting or similar structured problem solving
• go-to-market exposure in sales, pricing, customer journey, or retention
• strong commercial acumen, including an understanding of pricing, margin, customer lifetime value, and how product and service decisions affect business performance
• hands-on data skills, including extracting and analyzing data from a CRM and billing systems
• ability to navigate a complex organization and lead through influence without formal authority