AI Operations Specialist

Role Overview

The AI Operations Specialist will work closely with the AI Operations Lead and other departments to build and maintain AI agents and tooling that help people get things done. This role will turn repetitive internal work into agents and automations with evals, guardrails, and cost controls, and keep those agents and tools maintained as data, models, and workflows change.

What You Will Do

The Specialist will build and maintain agents, skills, prompts, and Andgo’s shared context. They will also ensure our AI Operations comply with our security and privacy policies, monitor and maintain agent access requests, and maintain what they build long term.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in a workflow automation, operations, or software development role, and a track record of delivering and maintaining AI-powered workflows that people depend on.

Requirements

• 3+ years in a workflow automation, operations, or software development role
• A track record of delivering and maintaining AI-powered workflows that people depend on
• Hands-on experience with evals and regression testing for AI systems
• Experience building skills, MCP servers, and AI plugins
• Effective communicator: you can teach a non-technical colleague to run and edit an agent, and enable them with the knowledge to use AI
• Experience handling sensitive data responsibly, including least-privilege access and keeping secrets and personal information out of prompts and logs
• Ability to learn new technology quickly
• Desire and willingness to contribute to the Andgo culture and company core values

Benefits

• Health and dental coverage
• Annual flex spending account
• $1,500 a year for professional development
• $1,000 home office setup
• 4 weeks’ vacation
• 12 statutory holidays
• 2 flex days
• Remote-Friendly: Work from anywhere in Canada
• Flexible Hours: Flexible working hours to suit your lifestyle
• Great Team: Collaborative and supportive team members