Customer Experience Associate

Role Overview

We are a leading ride-hailing platform operating across the Philippines, looking for a Customer Experience Associate to provide problem resolution, deliver outstanding service, and support different channels.

What You Will Do

Respond to customer inquiries, provide personalized customer service, and participate in ongoing training and development programs.

Why It Might Be a Fit

We provide flexibility, drive, and opportunities for growth and advancement, and we are part of a fast-moving, innovative team where ideas matter.

Requirements

• At least 6 months to 1 year of customer service, support, or any client-facing roles experience
• Strong communication skills (oral and written) in Tagalog and English
• Ability to converse in Bisaya is a plus
• Amenable to working on a shifting schedule and working onsite

Benefits

• Free pre-employment medical
• Work-life balance
• Free perks (meals and gym access)
• Grow fast (career advancement and promotion opportunities)
• Get rewarded (competitive salary with opportunities for pay increases)
• Start-up energy (fast-moving, innovative team where ideas matter)
• Global vibes (diverse, multicultural team in an agile workplace)
• Tech-driven culture (modern tools and cutting-edge technology)