Role Overview
The Digital Operations Manager will drive sales and transactions by identifying process improvements and enhancing customer journeys. They will work with various teams to improve the remittance app’s penetration in the market.
What You Will Do
The person will need to understand how a remittance app works, improve its penetration in a slow market, and coordinate with multiple teams to achieve this.
Why It Might Be a Fit
The ideal candidate will have strong commercial acumen, analytical skills, and experience in digital operations, fintech, and remittance/payments.
Requirements
- Bachelor’s degree in Business, Finance, IT, or a related field
- MBA preferred
- 3–6 years of relevant experience in digital operations, fintech, or remittance/payments
- Overall 10+ years of experience ideal
- Strong commercial acumen and experience identifying partners/products and negotiating commercial agreements
- Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making
- Working knowledge of incident escalation, UAT/testing processes, and payment rails/F
- Experience coordinating with Product and Tech teams (Agile/Scrum exposure an advantage)
- Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal teams
To apply for this job please visit linkedin.com.
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