Sales Operations Specialist

Sales Operations Specialist – UK, France, Italy & Spain

We are looking for a Sales Operations Specialist to support our business across the UK, France, Italy, and Spain.

The role focuses on order management, contract and customer coordination, sales data analysis, payment and expense processing, and cross-functional support for regional sales teams.

Key Responsibilities

• Manage customer orders from order placement through delivery and fulfilment
• Review contracts, customer information, pricing, and product details
• Coordinate with customers and internal teams on order status, shipment schedules, and estimated delivery dates
• Support sales teams across the UK, France, Italy, and Spain with daily operational matters
• Track sales quotas, inventory, demand, and PSI data
• Prepare sales forecasts, operational reports, and performance analyses
• Monitor customer payments and coordinate with Finance on outstanding receivables
• Review and process rebates, promotional expenses, credit notes, and other customer-related costs
• Maintain accurate customer, contract, order, and product records
• Identify operational issues and coordinate solutions with Sales, Finance, Supply Chain, Logistics, and Customer Service teams
• Support process improvement and standardisation across regional markets

Requirements

• Experience in sales operations, order management, customer operations, supply chain, finance operations, or a related function
• Strong analytical and organisational skills
• Experience working with orders, contracts, sales data, rebates, promotions, or payment follow-up is preferred
• Good knowledge of Excel and business systems such as ERP, CRM, or order-management tools
• Strong communication and coordination skills
• Fluent English; French, Italian, or Spanish language skills are an advantage
• Detail-oriented, structured, reliable, and able to manage multiple priorities
• Comfortable working in an international and cross-functional environment

What We Offer

• Exposure to multiple key European markets
• Collaboration with international Sales, Finance, Supply Chain, and Operations teams
• A varied role covering commercial, operational, and analytical responsibilities
• Professional development opportunities in an international business environment