Role Overview
An experienced Customer Success Manager with a strong commercial background in enterprise SaaS is needed to manage a substantial portfolio of enterprise and corporate accounts, building relationships with key stakeholders, protecting recurring revenue, and taking ownership of contract renewals.
What You Will Do
Manage a portfolio of 60+ enterprise and corporate accounts, work with high-value clients, and take ownership of your own portfolio and commercial performance.
Why It Might Be a Fit
This is a commercially focused role, not a traditional customer experience position, requiring direct ownership of renewals and revenue targets.
Requirements
- 3+ years’ experience in Customer Success or Account Management within SaaS
- Experience managing enterprise and corporate accounts
- Proven ownership of the full account management lifecycle
- Strong track record of driving renewals and customer retention
- Experience managing a portfolio of 60+ accounts
- Commercially minded, independent, and confident managing senior stakeholders
Benefits
- OTE: $166k – comprising a $123k base salary and $43k variable
To apply for this job please visit linkedin.com.
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