Area Head of Customer Experience

On Site Full TimeMumbai, Maharashtra, IndiaA.P. Moller - Maersk

Maersk is seeking a seasoned Area Head of Customer Experience to lead the customer experience at scale, with end-to-end ownership of strategy, execution, and outcomes across multiple countries, products, and customer segments.

Requirements

  • Experience in Customer Experience and Stakeholder Management
  • Proven experience leading high-performing teams in a matrix or multi-geography environment
  • Demonstrated success in developing and executing strategic business plans
  • Strong stakeholder management and project leadership skills
  • Ability to manage a large, diverse organization
  • Ability to lead, coach and motivate teams towards a shared vision with clear goals
  • Ability to operate successfully in a complex environment with multiple internal and external stakeholders across several levels

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

To apply for this job please visit maersk.wd3.myworkdayjobs.com.


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