Role Overview
The CRM Manager will be responsible for planning and operational implementation of CRM campaigns in close cooperation with the Marketing & Sales Team. They will also monitor and analyze customer satisfaction surveys, develop action recommendations, and build and develop customer journeys and segmentation.
What You Will Do
The CRM Manager will be responsible for ongoing monitoring and reporting of results, conducting campaign and data analyses, and making corresponding action recommendations. They will also participate in projects, take on the role of process manager, and represent the department as a user representative for MS Dynamics Sales and Marketing applications.
Why It Might Be a Fit
The ideal candidate will have completed commercial training or equivalent training, experience in Microsoft Dynamics 365 Sales & Marketing or other CRM systems, and very good operational knowledge in campaign management. They will also have experience working with agile projects, good planning and organizational skills, and the ability to work with different personalities and interest groups.
Requirements
- Completed commercial training or equivalent training
- Experience in the field of Microsoft Dynamics 365 Sales & Marketing or with other CRM systems
- Very good operational knowledge in campaign management, especially with MS Dynamics, across various channels online and offline
- Experience in working with agile projects is an advantage
- Very good planning and organizational skills
- Goal-oriented and solution-oriented
- The ability to work with different personalities and interest groups
Benefits
- Modern workplaces
- 1/3 of the working time in home office
- Flexible working hours
- At least five weeks of vacation plus the possibility of two additional weeks of vacation purchase
- Very good social benefits
- Free tickets to various events
- Free fruits and drinks
To apply for this job please visit linkedin.com.
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