Role Overview
The Premier Services Partner Manager will help shape the future of the Premier Service offering and run all current Premier Service accounts. The role requires a strategic advisor, process architect, and product voice who can work with a select book of customers to provide partnership expertise.
What You Will Do
The role involves owning the full success of assigned accounts, shaping the Full Service offering, moving quickly and with confidence, and wearing multiple hats across strategy, execution, data analysis, and client communication.
Why It Might Be a Fit
The ideal candidate thrives in ambiguity, loves building things that didn’t exist before, and wants their work to matter beyond their own book of business.
Requirements
- 4+ years in customer success, partnerships, or a client-facing role in SaaS
- Experience in building or significantly improving a process from scratch
- Data-driven and comfortable turning metrics into a narrative that influences decisions
- Strong communication skills to hold their own in a room with executives or a product team
- Ability to put themselves in their clients’ shoes naturally and bring that perspective back into the business
- Understanding of the partner ecosystem space (affiliates, referral, resellers, co-sell) and genuine curiosity about how it’s evolving
To apply for this job please visit job-boards.greenhouse.io.
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