Role Overview
The Product Operations Director will lead the product organization’s application of AI, own the tooling and infrastructure, and own the operating system that connects them. They will make processes repeatable, measurable, and adopted.
What You Will Do
The Product Operations Director will lead AI enablement for product teams, own the product operations infrastructure, and own the product tooling portfolio. They will also govern tenant-level configuration and access, manage vendors and contracts, and steward the operating system.
Why It Might Be a Fit
The ideal candidate will have 12+ years of professional experience, with 10+ in product operations, product management, program management, and/or project management. They will have enabled teams with AI tools and workflows, governed their use, and shown measurable impact on efficiency or quality.
Requirements
- 12+ years of professional experience, with 10+ in product operations, product management, program management, and/or project management
- Enabled teams with AI tools and workflows (agents, skills, connectors, automations), governed their use, and shown measurable impact on efficiency or quality
- Owned tools end to end: strategy, implementation, adoption, ROI, vendor negotiation, and contracts
- Designed and run integrated tooling infrastructure, including data flows, dashboards, and system integrations
- Built operating models and repeatable processes where none existed, and led the change management to get them adopted
- Led through influence without positional authority, and was credible with engineers, product leaders, and the C-suite
- Communicated in writing and data, and was scrappy enough to pull own data when the perfect report didn’t exist
- Facilitated high-stakes cross-functional discussions and drove them to a decision
- Had genuine curiosity about insurance technology
Benefits
- Medical, dental, and vision coverage
- Holiday and vacation time
- Health and wellness days
- A day off for your birthday
To apply for this job please visit linkedin.com.
Follow us on social media