Customer Operations Specialist

On Site Full TimeAsheville, North Carolina, United StatesArcadia Farms

Role Overview

Supports Arcadia Beverage’s day-to-day customer operations and commercialization activities, ensuring a seamless customer experience through accurate, timely, and responsive service.

What You Will Do

Coordinates daily order management activities, resolves customer issues, and assists with the commercialization of new programs, products, reformulations, and packaging changes.

Why It Might Be a Fit

Requires experience in customer operations/account management and commercialization/product management, with a focus on highly organized, self-motivated, and proactive communication skills.

Requirements

  • Experience in customer operations/account management and commercialization/product management
  • Experience working on cross-functional projects and customers, amid changing priorities
  • Highly organized, self-motivated, ownership-minded, proactive communicator with sound judgment, strong follow-through, and the ability to influence without formal authority
  • Proficiency with Excel, ERP systems, and project-tracking tools

Benefits

  • Generous PTO & Holidays
  • 401(k) plan available with employer match
  • Comprehensive Medical/Dental/Vision Insurance
  • Company-funded Direct Primary Care
  • Life & Disability Insurance
  • Professional development opportunities

To apply for this job please visit recruiting.paylocity.com.

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