Role Overview
The Customer Success Manager – Commercial – Nordics will be responsible for managing a set of corporate customers who are utilizing Arctic Wolf’s CyberSOC solution. They will achieve renewal and expansion targets through consultative selling techniques, listen to customers and provide feedback to the business, and ensure customer satisfaction and delivery of quarterly account reviews.
What You Will Do
The successful candidate will negotiate on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning additional Arctic Wolf service offerings. They will also act as an advisor to customers by leveraging solid domain and product knowledge of Arctic Wolf service offerings and customer’s needs to develop plans for future growth.
Why It Might Be a Fit
The ideal candidate will have 5+ years of demonstrated success in a sales role, preferably in a technology organization, and will be able to think out-of-the-box and energize others with passion, quality, and commitment.
Requirements
- 5+ years of demonstrated success in a sales role, preferably in a technology organization
- Field sales experience strongly desired
- Aptitude for technology, knowledge of spreadsheet and Salesforce utilization
- Fanatical devotion to customer service, business quality, and data security
Benefits
- Variable incentive compensation
- New hire equity grants
- Comprehensive benefits package
To apply for this job please visit arcticwolf.wd1.myworkdayjobs.com.
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