Role Overview
The Customer Success Operations Specialist will play a critical role in supporting the sales teams by managing contract cycles, building renewal quotes, and maintaining data accuracy. This position will work cross-functionally with various teams to ensure the quote-to-cash cycle is smooth and efficient.
What You Will Do
Responsibilities include supporting the Customer Success team, managing contract cycles, building renewal quotes, responding to inquiries, and verifying data accuracy. The Specialist will also serve as a data steward for accurate partner, prospect, and customer data within Salesforce.
Why It Might Be a Fit
The ideal candidate will have excellent verbal and written communication skills, be motivated, organized, and self-starting, with a focus on process and quality. Experience in sales operations, Salesforce.com, and working with quoting, subscriptions, and contracts is required.
Requirements
- 4 or more years’ experience in sales operations
- Salesforce.com experience required
- Prior experience working with quoting, subscriptions, and contracts
- Prior experience working with channel partners a plus
- Undergraduate degree from an accredited university
Benefits
- Equity for all employees
- Flexible annual leave, paid holidays, and volunteer days
- Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance
- Fertility support and paid parental leave
- Employee Assistance Program
To apply for this job please visit arcticwolf.wd1.myworkdayjobs.com.
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