Marketing Operations Specialist

Role Overview

The Marketing Operations Specialist serves the operational needs of the Marketing department, coordinating projects, community initiatives, and day-to-day workflows. This role requires a highly organized, responsive, and independent worker who is comfortable working across departments to consistently execute plans.

What You Will Do

Coordinate community partnerships, sponsorship activations, and outreach initiatives; plan and execute community events, financial education programs, and workshops; publish approved content across social media channels; coordinate marketing projects, schedules, and deliverables; and support vendor administration and brand standards.

Why It Might Be a Fit

The ideal candidate will have strong project-management and organizational skills, with the ability to coordinate multiple priorities, stakeholders, dependencies, and deadlines. They will also have experience in marketing operations, project coordination, community relations, event and sponsorship management, or a related discipline.

Requirements

• Strong project-management and organizational skills
• Ability to plan and execute events, sponsorship activations, workshops, and community initiatives
• Knowledge of social media platforms, publishing tools, and community-management practices
• Working knowledge of marketing operations, vendor coordination, and compliance-review processes
• Ability to establish practical workflows, maintain accurate records, and follow projects through completion with limited supervision
• Strong interpersonal skills and the ability to work effectively with employees, community partners, vendors, volunteers, and members of the public
• Excellent communication skills, with the ability to tailor information for branch employees, internal partners, and external audiences
• Strong attention to detail, initiative, resourcefulness, and sound judgment, including the ability to identify issues and escalate them appropriately
• Ability to represent Ardent professionally and support consistent application of the credit union brand across locations, events, and communication channels

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or pension plan
• Paid time off
• Paid holidays
• Flexible work schedule
• Opportunities for professional growth and development