Customer Success Lead – Talent Intelligence

Remote Full TimeLondon, England, United Kingdom (Remote)Arius Recruit

Role Overview

Join the leadership team as a Customer Success Lead for a high-growth talent intelligence company, reporting to the Managing Director. You’ll own revenue growth across existing enterprise customers, develop strategic account plans, and lead a small Customer Success function.

What You Will Do

Grow existing enterprise accounts through upselling, cross-selling, and renewals. Develop strategic account plans, identify opportunities to expand solutions, and build senior relationships with HR leaders.

Why It Might Be a Fit

Proven success growing existing enterprise accounts, strong consultative selling, and experience leading customer-facing teams are required. Prior consulting experience and experience leading strategic client workshops are a plus.

Requirements

  • Proven success growing existing enterprise accounts
  • Strong consultative selling and customer success experience
  • Experience leading and facilitating strategic client workshops
  • Experience leading, coaching, or mentoring customer-facing teams

Benefits

  • £95,000 base salary plus performance-related commission
  • Fully remote working with flexibility
  • 30 days’ annual leave plus an additional wellbeing day
  • Comprehensive private healthcare
  • Company pension
  • Eligibility for an employee share option scheme following probation

To apply for this job please visit linkedin.com.

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