Manager, Revenue Operations

Role Overview

Reporting to the Director, Data Operations, the Manager, Revenue Operations owns the accuracy of how financial transactions are recorded and tracked through CRM and connected platforms.

What You Will Do

Establish and maintain standards for revenue recording, build and maintain training materials, actively monitor data quality, produce and deliver regular reporting, and partner with Finance and CRM team.

Why It Might Be a Fit

The role requires strong working knowledge of Salesforce NPSP, excellent written and oral communication skills, and experience developing training materials and training non-technical staff.

Requirements

• At least 3–5 years of experience in nonprofit development operations, gift processing, or CRM data administration
• Strong working knowledge of Salesforce NPSP (or comparable CRM) and how revenue transactions flow from intake through reporting
• Demonstrated experience developing training materials and training non-technical staff on data entry standards
• Strong attention to detail and comfort working with data quality tools, audit processes, and recurring reporting
• Excellent written and oral communication skills, including the ability to explain data standards to non-technical, cross-departmental audiences
• Experience partnering with Finance or accounting teams on reconciliation-adjacent work preferred
• Familiarity with nonprofit revenue types (major gifts, planned gifts, DAFs, sponsorships, direct marketing) preferred