Inside Sales Representative

Role Overview

The Inside Sales Representative supports equipment sales and rental activities by responding to customer needs, sourcing equipment, and facilitating the sales and rental process. This position partners closely with Account Managers to ensure CRM opportunities and quotes are complete and accurate.

What You Will Do

You will support equipment sales and rental activities, source equipment, prepare quotes, process sales and rental documentation, and track equipment availability. You will also develop and maintain an effective process for managing leads, prospects, and customer follow-up.

Why It Might Be a Fit

You will be responsible for developing and maintaining strong working relationships with customers, vendors, sales representatives, branch personnel, and corporate support teams. You will also serve as a primary inside sales contact for customers and provide a high level of customer service throughout the sales and rental process.

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred; or equivalent combination of education and relevant experience
• Previous sales, customer service, or equipment industry experience is preferred but not required
• Proficiency with computers and software applications required to perform the responsibilities of the position, including Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
• Ability to learn and effectively use company-specific systems and technology
• Demonstrates strong attention to detail and accuracy
• Identifies and communicates issues or concerns in a timely manner
• Demonstrates strong verbal and written communication skills
• Maintains clear, accurate, and concise documentation
• Maintains a high degree of professionalism and confidentiality
• Demonstrates an approachable, professional, and customer-focused demeanor
• Works independently and effectively with minimal supervision
• Demonstrates strong organizational and time-management skills
• Effectively manages multiple priorities in a fast-paced environment
• Collaborates effectively with customers, coworkers, and cross-functional teams

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