Customer Success Manager

Role Overview

Lead a key UK client partnership for a creator marketing technology business working with global consumer brands.

What You Will Do

Build strong relationships with brand teams and senior stakeholders, manage account budgets, and present regular performance reports.

Why It Might Be a Fit

Take ownership of a significant client partnership, work across a portfolio of consumer brands, and help shape how creator marketing campaigns are planned, delivered, and improved.

Requirements

• Experience in customer success, client services, or account management within creator marketing, influencer marketing, digital marketing, or a related environment.
• Confidence managing relationships with senior stakeholders and agency partners.
• Strong analytical skills and the ability to explain what campaign results mean.
• Careful financial management and attention to detail.
• Experience coordinating teams, delegating work, and managing competing deadlines.
• A proactive, creative approach to solving client challenges.

Benefits

• £40,000 – £43,000