Sales Operations Analyst – OEM

Role Overview

The Sales Operations Analyst – OEM will support the sales team with quoting, POs intake, and fulfilling orders across standard OEM and ‘OEM Lite’ sales motions. The role will also serve as the central operational point of contact for field requests and intake of Nokia Deal Registration and Quote Request.

What You Will Do

The Sales Operations Analyst – OEM will support the sales team with various tasks, including creating and submitting quotes, updating Quote Tracker, and maintaining accurate CRM maintenance. The role will also involve coordinating with Deal Desk, Field Sales, and Regional Teams to ensure correct booking, fulfillment, and accurate CRM maintenance.

Why It Might Be a Fit

The ideal candidate will have experience in sales operations, deal desk, or partner operations, with a strong understanding of OEM sales models and complex order-to-cash processes. The candidate will also have proficiency in CRM software, ERP system workflows, and financial reporting, as well as the ability to drive alignment across cross-functional teams.

Requirements

• min 3 years of sales operations, deal desk, or partner operations experience in enterprise IT, storage, or telecommunications environments.
• Bachelors degree required
• Familiarity with OEM sales models or other complex order-to-cash processes, multi-tiered channel structures, and hardware/software support models.
• Proficiency in CRM software (SFDC), ERP system workflows, deal desk procedures, and financial reporting.
• Ability to drive alignment across cross-functional teams, specifically Deal Desk, Logistics, and Global Sales.
• Capability in modeling and process documentation (e.g. SOPs, RACI diagrams).
• Languages: English. Other languages a plus (Spanish, Portuguese, French)