Senior AI Operations Engineer

Hybrid Full TimeZapopan, Jalisco, MexicoAstraZeneca

Role Overview

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. The Enterprise AI Platforms & Services Team are responsible for building and running the platforms, tooling and infrastructure that powers AstraZeneca’s ambition to use AI in every step of the value chain.

What You Will Do

Design, build, and maintain the centralised observability layer, architect and implement AI-augmented operations tooling, lead complex incident response, and contribute patches and instrumentation to product engineering codebases.

Why It Might Be a Fit

The ideal candidate will have deep, current experience in site reliability engineering and will combine strong individual contribution with mentoring and technical leadership of L1 and L2 engineers.

Requirements

  • BSc/MSc degree in Computer Science or related quantitative or analytical field
  • Significant hands-on experience as a Site Reliability Engineer or platform operations engineer at scale
  • Strong expertise in observability platforms (Datadog, New Relic, Grafana, Splunk, or equivalent)
  • Strong working knowledge of OpenTelemetry, distributed tracing, and structured logging standards
  • Proven track record of designing and implementing automation that materially reduces operational toil
  • Experience assessing platform readiness and contributing to operational handover processes
  • Strong hands-on skills with cloud infrastructure (Azure and/or AWS)
  • Experience running or contributing significantly to post-mortem processes and translating findings into preventive engineering work
  • Ability to implement precise technical solutions
  • Experience mentoring junior engineers and contributing to team development

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa sponsorship
  • Relocation assistance

To apply for this job please visit astrazeneca.eightfold.ai.

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