Customer Experience Specialist (Digital Channels) – Feira de Santana Unit

On Site Full TimeBahia, BrazilAtento

Role Overview

We are looking for professionals who want to add to our business, as we are constantly undergoing transformations. The position is presential, with a possibility of home office after the training and experience period.

What You Will Do

Acting directly with customer service via Voice, Chat/Email to customers who use card readers, who have financial doubts or sellers and buyers of our platforms.

Why It Might Be a Fit

Have a cordial and empathetic service; Register customer applications via system; Ensure good service through effective communication, always prioritizing customer satisfaction.

Requirements

  • Have at least 18 years of age
  • Complete High School
  • Experience with Customer Service will be a differential
  • Essential knowledge in Computer Science
  • Skills in Microsoft Office and Google Chrome
  • Good practice in typing

Benefits

  • Transportation Allowance
  • Meal allowance and/or food allowance
  • Life Insurance
  • Funeral Assistance
  • Childcare Assistance / Disability Child Assistance
  • Babysitting Assistance
  • Product Discounts
  • Dental Assistance
  • Medical Assistance
  • Pet Assistance
  • Discounts in Gyms / Sports Practices
  • Educational Partnerships with course discounts
  • Career Plan
  • Benefit Bullla Health & Credit (Discounts in pharmacies, stores, and credit installment and advance salary)

To apply for this job please visit atento.gupy.io.

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