Product Operations, Senior Associate – Clinicals

Role Overview

Join athenahealth as a Product Operations, Senior Associate- Clinicals to help shape how Product Operations drives product delivery, decision-making, and operational consistency across the athenaOne portfolio, with a focus on athenaClinicals and value-based care offerings. The role partners with product managers and cross-functional teams to support feature execution, strengthen governance, and improve how work moves through the product lifecycle.

What You Will Do

Key responsibilities include feature delivery and portfolio support, alpha, beta, and release readiness, data analysis and decision support, AI-enabled productivity and execution, and continuous improvement and operating clarity.

Why It Might Be a Fit

The ideal candidate will have 5+ years of professional experience, 1–2 years of experience in product management, product operations, or a related field, and experience with electronic health records, clinical workflows, population health, and value-based care payments. Strong analytical and communication skills, comfort working in ambiguous environments, and self-directed with strong follow-through and accountability are also required.

Requirements

• Bachelor’s degree or equivalent practical experience
• 5+ years of professional experience
• 1–2 years of experience in product management, product operations, or a related field
• Experience with electronic health records, clinical workflows, population health, and value-based care payments
• Experience with AI tools such as Claude, GPT, Codex, or similar tools
• Demonstrated ability to use AI and automation tools in daily work to improve productivity and decision-making
• Strong understanding of the software development lifecycle and agile methodologies
• Healthcare technology experience strongly preferred
• Proven ability to influence partners across functions and levels without direct authority
• Strong analytical and communication skills with the ability to translate complex information into clear actions
• Comfortable working in ambiguous, fast-changing environments
• Self-directed with strong follow-through and accountability

Benefits

• Vision insurance
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Flexible work arrangements
• Digital collaboration tools
• Company culture based on learning and support
• Inclusive environment where all employees are valued

Tagged as: Clari, Data Analysis