Inside Sales Representative

Role Overview

As an Inside Sales Rep, you’ll help drive user adoption of Shipstation for e-commerce shipping processing and automation. You’ll interact with Sales, Marketing, and Support teams, and will be customer advocates in regards to future product enhancements.

What You Will Do

Assess needs and interests of new trial merchants to determine if they are a good fit for Shipstation. Work to close deals by overcoming objections and persuading customers to become long term customers. Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.

Why It Might Be a Fit

We’re looking for driven folks with inside sales experience or someone looking to grow in their sales career to join our growing Inside Sales team. Industry experience in eCommerce, transportation and/or logistics preferred.

Requirements

• Bachelor’s degree in Business or related field of study a plus
• Minimum of 1-2 years of SaaS sales experience working as an inside sales representative
• Track record of over-achieving sales goals
• Tenacity to make high volumes of calls to warm leads – this is a call driven role
• Excellent telephone and personal demeanor
• Strong ability to work cooperatively on a team with other sales representatives
• Effective listening and presentation skills
• Must have strong organizational, written, and oral communication skills
• Must be able to describe products and match their advantages to customer needs

Benefits

• 401k employer matching program
• 12 paid holidays for all of our US employees
• Flex Time Off policy
• Annual merit reviews to recognize and reward your hard work and achievements
• Company events
• Attractive office space in the heart of central Austin, Texas
• Weekly catered lunches
• Health and Wellness: medical, dental, and vision plans
• Fitness center in the office
• Employee Assistance Program
• Gym discounts
• Education reimbursement
• Employee Referral Program