Role Overview
The Revenue Operations team is responsible for accurate collection and identification of patient classifications and subsequent billing. The team leader will supervise the team, ensuring accurate and timely generation of invoices, management of debt follow-up, and establishment of a robust internal control environment.
What You Will Do
Lead and support the Revenue Operations team, coordinating daily workflows, developing staff capability, and ensuring a high standard of service delivery across patient and sundry debtor billing activities.
Why It Might Be a Fit
You’ll bring a strong background in patient billing, revenue operations or accounts receivable, along with the ability to build positive relationships, solve problems, and drive continuous improvement.
Requirements
- Experience leading and developing high-performing teams in a revenue, billing, accounts receivable or healthcare administration environment
- Strong analytical, problem-solving and organisational skills, with the ability to manage competing priorities and meet deadlines
- Exceptional stakeholder management and communication skills, with a commitment to delivering excellent customer service and fostering collaborative working relationships
- A continuous improvement mindset and a passion for identifying opportunities to enhance processes, systems and team performance
- Demonstrated experience in patient billing within a Victorian public health service, or a similar complex revenue environment
Benefits
- Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of trip facilities for cyclists
- Onsite post office, eateries, retail stores and library services
- Breastfeeding and pumping rooms, and a range of daycare centres nearby
- Mentoring, learning and career development opportunities
- Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
Read by ReLoop.me
A supervisory billing role keeping patient and sundry invoicing accurate, debt followed up and internal controls strong.
Shape of the role: strongly people manager; leans execution.
Core capabilities: Leading and developing a billing team, accurate and timely invoice generation and debt follow-up management.
Indicative, AI-generated read, no salary range. Full read and sourcing · ReLoop.me
To apply for this job please visit careers.thewomens.org.au.
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