Customer Operations Agent

Role Overview

As a Customer Operations Agent, you will be the first point of contact and accompany customers from the completed order to the vehicle handover. You will research the current status of orders and ensure a smooth delivery of vehicles.

What You Will Do

Provide yourself with an overview of pending tasks and set priorities in the team. You will ideally have some experience in private customer care and enjoy customer contact.

Why It Might Be a Fit

You will bring a positive basic attitude and a healthy engagement to achieve your own goals. You will have fluent German language skills in writing and speaking, and English skills are an advantage.

Requirements

• Ideally, you have already gained some experience in the area of private customer care
• You enjoy customer contact and have a structured, reliable, and solution-oriented way of working
• Teamplay and a hands-on mentality characterize you
• Fluent German language skills in writing and speaking – English skills are an advantage
• A safe handling of the Google Workspace tools (Sheets, Gmail, Calendar, etc.)

Benefits

• A secure employment contract in accordance with the applicable legal regulations
• An attractive monthly gross salary
• Paid training and further education opportunities
• Concrete development opportunities in an international and performance-oriented environment
• A modern and pleasant working environment with long-term career perspectives
• A friendly, supportive, and motivating team