Role Overview
The Head of CRO will lead established teams, strengthen experimentation culture, and ensure customer insights are translated into measurable business impact. The role involves leading the C2B Customer Journey team, driving revenue, and supplying inventory to the Retail business.
What You Will Do
As Head of CRO, you will bring together CRM and Conversion Optimisation under one strategic direction, lead established teams, and ensure customer insights are translated into measurable business impact.
Why It Might Be a Fit
The Head of CRO will have the opportunity to shape a strategically important customer journey, make a direct impact on business performance, and work with established teams and lead a high-impact function.
Requirements
- Strategic Leadership
- Experimentation Expertise
- Data & Technical Fluency
- Growth Product Management
- People & Stakeholder Leadership
- Operational Excellence
- AI-Enabled Delivery
Benefits
- Hybrid options
- Flexible working hours
- 30 days of vacation
- Educational budget
- Fast-paced environment
- International and diverse working environment
- Opportunity to shape a strategically important customer journey
To apply for this job please visit jobs.smartrecruiters.com.
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