Role Overview
The Customer Success Manager is responsible for driving customer adoption, value realization, and business outcomes throughout the “Onboard” and “Use” lifecycle stages for Autodesk’s Business and Midmarket customers in the Design & Manufacturing (D&M) industry.
What You Will Do
You will leverage your industry expertise to act as a trusted advisor, helping customers optimize processes, adopt Autodesk solutions, and achieve measurable business outcomes.
Why It Might Be a Fit
You will engage with stakeholders across customer organizations, drive alignment and successful adoption, and act as the voice of the customer within Autodesk.
Requirements
- 3+ years of professional experience in the Design & Manufacturing industry
- Understanding of Design & Manufacturing business processes, industry challenges, and workflows
- Demonstrated ability to understand customer business challenges, identify opportunities for operational improvement, and translate technical or industry knowledge into tangible business value
- Strong consultative and customer-facing skills
- Customer-first mindset, with a passion for helping organizations improve processes, adopt new technologies, and achieve measurable outcomes
- Strong communication, relationship-building, and stakeholder management skills
- Strategic thinking, analytical capabilities, and organizational skills
- Ability to collaborate effectively with cross-functional teams, external partners, and stakeholders at different organizational levels
- Fluent English required; fluency in at least one Nordic language (Swedish, Danish, Norwegian, or Finnish) preferred
Benefits
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- Comprehensive benefits package
To apply for this job please visit jobs.autodesk.com.
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