Role Overview
The Principal Customer Success Manager will act as the single point of contact for Autodesk and key customer stakeholders within the largest accounts in the MEA region. The role will drive post-sale account management and customer relationship development while providing strategic advisory services and coordinating support to maximize a customer’s return on investment in Autodesk solutions.
What You Will Do
The responsibilities include accelerating adoption of new solutions, establishing measurable criteria for success, developing and maintaining a strategic customer success plan, collaborating with internal subject matter experts, and creating and coordinating account documentation.
Why It Might Be a Fit
The ideal candidate will have a customer-first mindset, thrive in an environment of ongoing change, and be motivated by developing customers and strengthening the customer success organization.
Requirements
- Minimum 10+ years in leading customer-facing roles
- Industry experience in AECO industry is mandatory
- Relevant Bachelor’s degree
Benefits
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- Comprehensive benefits package
To apply for this job please visit jobs.autodesk.com.
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