Change Enablement Associate Manager, Microsoft Transformation

Role Overview

As the Change Enablement Associate Manager, you will guide clients through the journey from awareness to adoption for critical Artificial Intelligence, Enterprise Resource Planning, Customer Relationship Management, and Microsoft 365 transformations. You will develop and implement tailored change strategies, lead communications and engagement efforts, assess change impacts, and design training programs to upskill workforces and drive sustained adoption.

What You Will Do

You will help clients realize the full value of their Microsoft technology investments, aligning stakeholders around shared visions, developing and implementing change strategies, leading communications and engagement efforts, assessing change impacts, and designing training programs that upskill workforces and drive sustained adoption.

Why It Might Be a Fit

You will thrive in a collaborative environment, balancing business outcomes, technical considerations, and delivery realities. You will excel at translating complex concepts into clear and compelling stories that resonate with clients and stakeholders.

Requirements

• Minimum 3-5 years in client-facing change management roles
• Prior experience in Microsoft Transformations including AI/Copilot, SharePoint, and Teams migrations
• Lead and deliver organizational change management strategies for AI-enabled workplace transformation programs with a focus on Microsoft technologies
• Assess organizational readiness and identify gaps in capabilities, culture, and processes
• Facilitate stakeholder engagement, communication planning and change impact assessments across diverse organizational levels
• Design and facilitate training programs to upskill client workforces and support technology adoption
• Define and implement change measurement frameworks to track adoption, engagement, and business impact
• Collaborate with cross-functional teams to ensure alignment between change strategy, business goals, and technical delivery
• Build trusted relationships with client stakeholders to support program success and long-term transformation
• Coach client team members in change management best practices
• Apply design thinking and human-centered approaches to change planning and solution design
• Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs
• Demonstrated experience in management consulting, preferably with a global firm
• Familiarity with AI tools and agents (e.g., Microsoft Copilot) and their integration into change management strategies
• Comfortable navigating complex, matrixed environments and working across cross-functional teams
• Demonstrated ability to apply design thinking and human-centered approaches to change planning
• Strong analytical skills with experience using data to inform and measure change impacts
• Exceptional verbal and written communication skills, including executive-level storytelling
• Flexible, analytical, AI literate, and effective in dynamic client environments
• Proficient in Microsoft Office Suite and familiar with broader Microsoft ecosystem tools
• Willingness to travel within North America (up to 50%)

Benefits

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Tagged as: Change Management