Customer Experience Associate

Role Overview

The Customer Experience Associate is responsible for processing customer purchase orders, resolving issues, handling inquiries, and communicating with suppliers, customers, and sales representatives.

What You Will Do

Key responsibilities include resolving internal/external customer requests, delivering results as per process requirements, and liaising with manufacturers and internal customers.

Why It Might Be a Fit

The ideal candidate will have good communication skills, typing skills, proficiency in Microsoft Office, and the ability to work in shifts.

Requirements

• Good communication skills (English)
• Typing skills – minimum of 25-35 wpm with an accuracy of 90% and above preferred
• Proficiency in Microsoft Office
• Good organization skills
• Willingness to work in shifts
• Good Decision making skills
• Ability to learn Avantor terminology