Senior Salesforce Agentforce Engineer

Role Overview

We are looking for an experienced Senior Salesforce Agentforce Engineer to join a project for a leading US technology and entertainment company operating a large-scale TV streaming ecosystem.

What You Will Do

You will help drive the adoption of AI-powered solutions across Salesforce Sales Cloud and Service Cloud, designing and implementing intelligent agents that enhance business processes, automate workflows, and improve operational efficiency.

Why It Might Be a Fit

You will work closely with international business and technical teams, contributing to the development of scalable, secure, and reliable Salesforce solutions.

Requirements

• 7+ years of professional IT experience, with a strong background in Salesforce development.
• At least 6 months of hands-on commercial experience implementing Agentforce solutions in production environments.
• Strong proficiency in Apex, Lightning Web Components (LWC), Flows, SOQL, and the Salesforce security model.
• Solid experience with Salesforce deployment processes, CI/CD, and Salesforce DX.
• Deep understanding of Salesforce Sales Cloud and Service Cloud.
• Practical experience with Data Cloud (Data 360), including data modeling, unification, and activation.
• Experience integrating Salesforce with external systems using REST/SOAP APIs and middleware.
• Understanding of agentic AI concepts, including agent configuration, actions, instructions, and guardrails.
• Salesforce Certified Agentforce Specialist certification.
• Salesforce Certified Data 360 Consultant (formerly Data Cloud Consultant) certification.
• Strong communication skills and the ability to collaborate with both technical and business stakeholders.
• Upper-Intermediate or higher English proficiency.

Tagged as: Salesforce