Role Overview
Join a young Customer Success team and look after B2B customers from onboarding to long-term partnership.
What You Will Do
Own a portfolio of B2B customers, onboard new customers, train their teams, and grow the use of our solution across every site of a dealer group.
Why It Might Be a Fit
You will help build account plans, run regular business reviews, and collect and structure customer feedback for Product & Tech.
Requirements
- First or several years of experience in customer success, account management, or B2B customer care
- Strong customer focus
- Analytical mind
- Confident use of CRM systems, ideally Salesforce
- Excellent English skills, both written and spoken
- Independent, precise, and pragmatic work style
Benefits
- A key role in AVILOO’s global expansion
- Real influence on processes, tools, and how the company develops
- Training in customer success, including external CS workshops
- Creative freedom in a company that is set to grow its revenue significantly in the coming years
- Reliable work-life balance – personally guaranteed by the CEO
To apply for this job please visit aviloo-gmbh.jobs.personio.com.
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