GTM AI Operations Lead

Role Overview

As Go-To-Market (GTM) AI Operations Lead in our Commercial organisation (Sales, Marketing and Customer Success), you bring AI into how these teams work, from the roadmap and the tools to their daily use in the field.

What You Will Do

Build and own the AI roadmap for Sales, Marketing and Customer Success, act as product owner for in-house commercial AI tools, and work closely with the AI development team to translate commercial needs into clear specifications.

Why It Might Be a Fit

You will have direct impact on how Sales, Marketing and Customer Success work every day, measured in adoption, time saved, pipeline and revenue, and you will work in an innovative, performance- and team-oriented work environment where success is celebrated together.

Requirements

• 4+ years of experience in revenue operations, sales or marketing operations, product management or consulting
• Hands-on experience with LLMs and AI tools
• A deep understanding of sales, marketing and customer success workflows across the full funnel
• Practical experience with Salesforce (or a similar CRM)
• Experience as a product owner or project lead
• Strong analytical skills: KPI design, dashboards and impact measurement
• Technical affinity and a translator between worlds
• Entrepreneurial mindset
• University degree in business informatics, business administration, engineering or a related field, or equivalent professional experience
• Strong communication and presence, and a solution-oriented mindset
• Excellent English skills, both written and spoken. German is a plus

Benefits

• Ownership of the commercial AI roadmap and the in-house tools behind it, built with our own AI development team
• Direct impact on how Sales, Marketing and Customer Success work every day, measured in adoption, time saved, pipeline and revenue
• An innovative, performance- and team-oriented work environment where success is celebrated together
• Creative freedom in a company that is set to grow its revenue significantly in the coming years
• A workplace with a true start-up mentality, flat hierarchies, and fast decision-making
• Reliable work-life balance – personally guaranteed by the CEO