Customer Success Manager

On Site Full TimeNorth Holland, NetherlandsAxians NL

Role Overview

We are looking for a strategic director of the customer relationship after sales. You will build a success plan with the customer, monitor progress, and use results to discuss new ambitions and translate them into concrete follow-up steps.

What You Will Do

You will lead periodic strategic sales conversations and executive business reviews on value, adoption, service delivery, risks, and development opportunities. You will also monitor the entire customer journey, signal and qualify opportunities, and translate customer ambitions into an integral roadmap.

Why It Might Be a Fit

You will be a strong partner for both operational stakeholders and management, with a focus on stakeholder management, governance, structure, and creating joint ownership. You will be commercially sensitive, recognizing opportunities while prioritizing sustainable customer value.

Requirements

  • market-conform salary based on 40 hours
  • bonus scheme
  • lease car or mobility budget
  • 27 vacation days
  • training and development opportunities
  • pension scheme
  • possible participation in share program

Benefits

  • Dental insurance
  • Vision insurance

To apply for this job please visit linkedin.com.

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