Director of Commercial Systems and AI Automation

Role Overview

The position integrates commercial systems, data, and AI agents to improve business processes from start to finish. It works with marketing, sales, delivery, and finance teams, as well as technical teams, to improve commercial processes.

What You Will Do

Diagnose commercial flows, design CRM architecture, lead the implementation of AI agents, establish reviews, and coordinate technical teams.

Why It Might Be a Fit

Leadership experience in commercial systems, practical knowledge of CRM and data models, experience in implementing AI automation, and ability to convert commercial needs into specifications.

Requirements

• Leadership experience in commercial systems, business platforms, or technical integration and automation teams.
• Practical knowledge of CRM, data models, API integrations, and commercial information governance.
• Experience in implementing and evaluating AI or agent automation in real processes, with controls and post-launch tracking.
• Conversational English to communicate and collaborate with US teams.