Product Operations Associate

Role Overview

The Product Operations Associate will work alongside Sales, Account and Product Managers to provide customer service, administrative work, and support for effective execution of customer objectives in sales, marketing, and product support activities.

What You Will Do

Assist in customer satisfaction and retention, facilitate annual general meetings, manage events and projects, follow up on pending actions, and develop good working relationships with clients.

Why It Might Be a Fit

The ideal candidate will have a customer service background, experience in project and events management, and strong analytical abilities.

Requirements

• Bachelors degree in publications, communications, business, management or equivalent
• Customer service background or account coordination or management experience
• Experience in project and events management
• Fast learner and tech-savvy
• Strong familiarity with video-conferencing software
• Excellent people skills
• Patient, flexible and can work under extreme pressure
• Strong organizational, monitoring, and coordination skills
• Focused and detail-oriented
• Strong analytical abilities
• Above average English written and oral communication skills; good in business correspondence

Benefits

• Morning Shift (8:00AM 5:00PM)
• Mid Shift (4:00PM 1:00AM)
• Evening Shift (11:00PM 8:00AM)