We’re looking for a Customer Success Manager to own a portfolio of accounts across forward-thinking logistics and supply chain companies, building deep customer relationships and driving measurable value. You’ll collaborate with product and engineering teams to ensure customer needs shape what we build, with a north star of the customer relationship and their outcomes.
Requirements
- 5+ years in a customer-facing role
- Proven track record of building trusted, long-term relationships with business stakeholders
- Strong communicator
- Sharp organizational skills
- Commercially minded
- Comfortable working cross-functionally
- Startup DNA
Benefits
- Competitive salary
- Performance-based incentives
- 401(k) plan
- Comprehensive health, dental, and vision coverage
- Daily meals and snacks provided in-office
- Hybrid schedule
- Paid Time Off
To apply for this job please visit jobs.gem.com.
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