Role Overview
As a Data Analyst on Base44’s Customer Care team, you’ll transform support operations into actionable insights, driving impactful decisions.
What You Will Do
Own Customer Care KPIs, connect Customer Care efforts with business KPIs, analyze user feedback, build and maintain analytical tools, and collaborate with teams to guide decision-making.
Why It Might Be a Fit
You’ll be a good fit if you have 3-5 years of experience as a data analyst, preferably in a SaaS or B2C company, with advanced SQL skills and experience with large operational datasets.
Requirements
- 3-5 years of experience as a data analyst, preferably in a SaaS or B2C company
- Advanced SQL skills and experience with large operational datasets
- Expertise in BI tools like Tableau or Power BI
- Fluent in AI, with experience using and creating AI tools as part of day-to-day workflows
- Proactive mindset, capable of independently identifying impactful opportunities and owning the domain from ideation to execution
To apply for this job please visit linkedin.com.
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