Sales Operations Manager

Role Overview

As a Sales Operations Manager at Baxter Subaru Omaha, you will oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes. You will serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge. You will also monitor guest leads, communications, and follow-ups to support a high-quality sales experience.

What You Will Do

Your responsibilities will include structuring deals, preparing finance menus, processing credits, and handling necessary documents, payoffs, and in-transits. You will also assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.

Why It Might Be a Fit

We value individuals who stay curious, make it matter, win together, be caring, and act with courage. We offer a flexible work schedule, comprehensive benefits, and extensive employee discounts. We encourage and support career development, job opportunities across multiple professions, and an inclusive culture where everyone is a leader.

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Strong knowledge of dealership operations, inventory management, and finance processes
• Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds, etc.)
• Prior dealership or sales coordination experience preferred
• Excellent communication, organization, and multitasking skills
• Ability to work in a fast-paced environment and support multiple teams simultaneously

Benefits

• Competitive Pay: $70,000-90,000 annually (salary plus bonus)
• Flexible Work Schedule: Full-time hours
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options
• Multiple Dental (includes orthodontics) and Vision plans
• Varying Vacation and Sick Leave available Day 1
• 4 Week-Paid Parental Leave available Day 1
• 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
• Short- and Long-Term Disability options
• Accident and Critical Illness Plans
• Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day