Working Student AI Automation & Support

Role Overview

The User Insights & Support Team is responsible for providing customized training and resources to clients, and improving the performance of the AI agent Fin. The team works in a hybrid mode, with weekly team days and remote work options.

What You Will Do

As a Working Student AI Automation & Support, you will split your time between AI and automation projects, hands-on support, and maintaining the internal knowledge base for Fin. You will also review real Fin conversations, fix failure patterns, and implement changes to the bot’s logic.

Why It Might Be a Fit

You will be a part of shaping a fast-growing industry and making an impact from day one. You will have the chance to take on responsibility early, with guidance and support from experienced mentors.

Requirements

• Enrolled student based in Berlin
• Hands-on experience building workflows in n8n, Make, Zapier, or similar
• Working understanding of how LLMs behave and where they tend to go wrong
• Eye for accuracy and ability to check facts
• Self-sufficiency and ability to take ownership of work
• Fluency in English, written and spoken

Benefits

• 27 vacation days
• Regular team breakfasts, fitness & wellness classes, company runs, and other events
• Fruits, snacks, drinks, and coffee with a variety of milk
• Outstanding flexibility
• Remote work from anywhere for up to 12 weeks in a year