Inside Sales Rep

Role Overview

As an Inside Sales Rep, you will be the primary point of contact for customers, guiding them through the sales process and working towards successful first-call resolutions. You will also support inbound sales activity across multiple service centers and maintain CRM accuracy and performance visibility.

What You Will Do

You will respond to inbound customer inquiries, qualify customers, and recommend solutions that best fit their needs. You will also convert opportunities across key customer segments, guide customers through the sales process, and consistently achieve individual conversion and revenue targets.

Why It Might Be a Fit

You will be successful in this role if you enjoy helping customers make informed decisions while balancing sales performance with a great customer experience. You will have clear expectations, regular coaching, and the autonomy to own your results while working closely with teammates who want to see each other succeed.

Requirements

• 2+ years of inside sales, inbound sales, or customer-facing sales experience
• Demonstrated success meeting or exceeding sales goals in a phone-based sales environment
• Strong verbal communication and active listening skills with the ability to build trust quickly
• Experience using Salesforce or a comparable CRM platform to manage customer interactions and sales activity
• Ability to manage multiple customer conversations while maintaining accuracy, organization, and follow-through

Benefits

• Medical, dental, and vision insurance options
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• 401(k) with company match
• Tuition reimbursement
• Propane discount
• Paid holidays and paid time off
• Company-paid $50,000 life/AD&D insurance
• Long-term disability coverage
• Employee Assistance Program (EAP)
• Optional supplemental life and short-term disability coverage