Role Overview
Act as day-to-day contact for assigned customers, manage orders, and keep customers updated with accurate documentation and communication.
What You Will Do
Track and manage KPIs, spot potential disruptions, and coordinate efficient solutions with TPM, Planning and CB.
Why It Might Be a Fit
Strong organizational skills, ability to prioritize, and high resilience under pressure are required.
Requirements
- Professional in customer service, account management or order operations
- Hands-on knowledge of SAP, CRM and ticketing platforms
- Clear communicator, structured mindset
- Fluent in English and Italian (written and spoken), German is a plus
To apply for this job please visit jobs.smartrecruiters.com.
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