Senior Salesforce Administrator

Role Overview

This is a remote position for a mid-level Salesforce Administrator with 2-5 years of experience. The role will be part of a high-performing CRM Service team to deliver Salesforce Student Success Hub projects. The position will take direction from the Applications Developer Manager and report administratively to the Sr. Director of CRM Services team.

What You Will Do

The responsibilities of this position include all aspects of user and license management, Salesforce configuration changes, sandbox environment management, managing less complex Salesforce integrations, identifying and implementing best practice solutions, and proactive system maintenance.

Why It Might Be a Fit

The ideal candidate will have strong Salesforce product knowledge, at least 2+ years of Salesforce Administration experience, and be certified as a Salesforce Administrator. Desirable skills include Trailhead certifications, additional Salesforce certifications, and a proactive attitude to platform enhancements.

Requirements

• Strong Salesforce product knowledge
• At least 2+ years of Salesforce Administration hands-on experience
• Certified Salesforce Administrator
• Trailhead – Ranger Level
• Trailhead Superbadges – Admin Super Set or App Builder Super Set
• Additional Salesforce certifications
• Bachelor’s/Postgraduate degree, or professional qualification
• Proactive attitude to platform enhancements
• Designing scalable, best practice solutions
• Excellent relationship-building skills
• Creative and analytical thinker with strong problem-solving skills
• Translating requirements into technical solutions
• Experience in change management and governance
• Training end users and key stakeholders
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes

Tagged as: CRM Administration, Salesforce