Manager – Sales & Business Operations

Role Overview

The Manager – Sales & Business Operations will lead sales analytics and business intelligence, pipeline management and forecasting, process optimization and deal desk governance, strategy and territory planning, and business performance management.

What You Will Do

Responsibilities include designing and maintaining executive-level dashboards, analyzing RFP/RFI data, tracking KPIs, quota attainment, and account penetration, leading weekly and quarterly sales forecasting processes, enforcing CRM data governance rules, and streamlining the formal handover process from sales/pre-sales to project delivery and engineering teams.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in sales operations, business analytics, or revenue operations, with a minimum of 2 years in an IT services, managed services, or systems integration environment, and a bachelor’s degree in business, finance, computer science, or data analytics.

Requirements

• 5+ years of progressive experience in Sales Operations, Business Analytics, or Revenue Operations
• Minimum 2 years of experience within an IT Services, Managed Services, or Systems Integration (SI) environment
• Bachelor’s degree in Business, Finance, Computer Science, or Data Analytics
• Advanced proficiency in Salesforce or Microsoft Dynamics 365 (Admin or power-user certification preferred)
• Strong SQL skills for data extraction and expert-level Excel modeling capabilities
• Proven experience building data pipelines and reports within Power BI, Tableau, or Qlik
• Familiarity with Configure, Price, Quote (CPQ) software used for multi-component enterprise architectures