Inside Sales Representative

Role Overview

Reporting to the Manager of Inside Sales Representatives, the Inside Sales Representative will function as a liaison between Davis-Standard’s internal departments, current customers, and potential new customers, as well as outside sales representatives. The role will manage and grow profitable sales for the assigned business territory by retaining existing business and uncovering new opportunities.

What You Will Do

Make outbound calls and respond to customer inquiries, accurately confirm replacement parts, build rapport with customers, collect customer information, upsell services, close sales, and meet company quotas.

Why It Might Be a Fit

The ideal candidate will be energetic, self-motivated, client-focused, and have strong technical aptitude, communication skills, and the ability to work efficiently in a fast-paced environment.

Requirements

• High School Diploma
• Minimum of 2 years Inside sales experience
• Strong technical aptitude with the ability to read mechanical and electrical drawings
• Working knowledge of MS Office suite of products
• Self disciplined with excellent organizational and time management skills
• Strong prospecting, negotiating and closing skills
• Strong communication skills – English verbal and written
• People oriented and experienced in rapport building
• Ability to sell and promote additional offerings to customers
• Working knowledge of various technology and software programs
• Ability to be flexible with work hours to meet occasional customer urgent requests
• Ability to potentially travel up to 10% of the time
• Previous experience with ERP systems is an asset
• Experience with CRM systems such as Salesforce a Plus