Marketing Operations Manager

On Site Full TimeUnited StatesBlack Duck Software, Inc.

Role Overview

The Marketing Operations Manager supports high-growth B2B technology marketing programs by building, optimizing, and maintaining the systems and agentic AI technology stack that power revenue-generating campaigns. This role partners with Marketing, Sales, Sales Operations, IT, and Demand Generation to ensure campaign execution, marketing automation, lead flow, and performance measurement are effectively managed across Marketo, Qualified, Salesforce, and other go-to-market technologies.

What You Will Do

Support the execution of agentic AI- and Marketo-based marketing programs, including email campaigns, nurture programs, webinars, events, newsletters, content marketing, and go-to-market initiatives. Troubleshoot routine data and system issues within marketing operations platforms and escalate more complex issues as needed.

Why It Might Be a Fit

The ideal candidate will have 2-3 years of experience in Marketing Operations, with hands-on experience with Marketo and Salesforce. Experience with Qualified or similar agentic AI, conversational AI, or SDR platforms is preferred. Strong attention to detail, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment are essential.

Requirements

  • 2-3 years of experience in Marketing Operations
  • Experience supporting B2B demand generation, customer marketing, and sales programs through marketing automation platforms
  • Hands-on experience with Marketo and Salesforce
  • Experience with Qualified or similar agentic AI, conversational AI, or SDR platforms
  • Experience with marketing technology administration, campaign execution, database management, lead management, reporting, and analytics
  • Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
  • Demonstrated problem-solving skills with the ability to identify issues, recommend solutions, and drive improvements
  • Strong project management, communication, and stakeholder management skills
  • Customer-focused mindset with the ability to collaborate effectively across Marketing, Sales, Sales Operations, IT, and Demand Generation teams

Benefits

  • Pay Range: $74,000—$110,000 USD
  • Equal opportunity employer
  • Reasonable accommodations to individuals with disabilities in accordance with applicable law

To apply for this job please visit job-boards.greenhouse.io.


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