Salesforce Administrator

Role Overview

The Salesforce Administrator will own the business-side coordination and day-to-day stewardship of Salesforce for Sales. The role will connect Sales and relevant partner teams with GBA, Technology/IT, GRO, and reporting teams to ensure requests are understood, prioritized, and delivered with clear business ownership.

What You Will Do

Responsibilities include business intake and prioritization, change coordination and delivery, business process and operational readiness, and platform health and cross-team coordination.

Why It Might Be a Fit

The ideal candidate will have experience coordinating Salesforce improvements in a business-facing role, in-depth knowledge of Salesforce capabilities, and strong stakeholder coordination skills across business, technology, and operational teams.

Requirements

• Experience coordinating Salesforce improvements in a business-facing role
• In-depth knowledge of Salesforce capabilities, user processes, data structures, and common CRM terminology
• Strong stakeholder coordination skills across business, technology, and operational teams
• Experience managing a request backlog, change lifecycle, dependencies, risks, decisions, and communications
• Familiarity with business acceptance testing, release readiness, and change control
• Strong written communication, facilitation, organization, and problem-solving skills
• Understanding of data quality, access controls, privacy, and the need to follow company security and change policies
• Salesforce Administrator certification is required
• Relevant practical experience is also expected

Benefits

• 401k with employer match
• Medical
• Dental
• Vision
• 12 paid holidays throughout the year
• Sick pay accrual according to state law
• Parental leave
• Life insurance
• Disability insurance
• Accident and illness insurance
• Health and dependent care flexible spending accounts
• Wellness benefits
• Flexible time off for all full-time employees

Tagged as: CRM Administration, Salesforce